

When it comes to shredding your baggage and creating perpetual momentum, we wrote the book. In November 2023, Launch by NTT DATA’s VP of Engineering Nate Berent-Spillson published Frictionless Enterprise, a book for dissatisfied forward-thinking tech leaders who believe in a better way of doing things yet still find themselves struggling to propel their legacy organizations into the future. Three months later, how has the market reacted to it?
This week, Nate joins Clinton to discuss exactly that. Check out the highlights below, then dive into the full episode to learn more about what readers are saying about the book, what you’ll find inside, and where you can grab a copy.
What’s it about?
If you haven’t checked it out yet, Frictionless Enterprise focuses on helping companies act like technology platforms for smooth operation. Nate himself is skillful at combining the art of helping client teams become bold while ensuring pragmatic and real-world gains are achieved, understood, and measured. This book is no different. It covers both business and technical aspects, making it relevant to a wide audience.
How has the audience reacted?
This blend of business and technical insight has resonated well with the book's audience. Readers from non-technical backgrounds are finding value in the business-oriented first half of the book, while tech-savvy readers are appreciating the more technical second half.
Broad applicability is a big win
Another draw is that the concepts in Frictionless Enterprise apply broadly across different industries, enterprises of various sizes, and technology maturity levels. It also addresses challenges at different levels, from initial adoption to overcoming plateaus and reaching new levels of maturity. Regardless of your industry or where you are in your journey, there’s something to be gained from reading the book.
Recapturing time
At some point, all of us have wished for more hours in our day. While Nate isn’t some time-bending wizard, he does know a lot about maximizing efficiency. One of the book’s overarching themes is the importance of recapturing time for individuals and teams by building more efficiencies and automations, and focusing on sustained innovation. The goal is to enable people to spend more time on challenging problems and value-added work rather than repetitive manual tasks.
Frictionless foundation
You cannot build a stable structure without a strong foundation, and the book outlines how to do that within your organization. A major component of a frictionless foundation is accelerators at the base of the pyramid, which address issues like Agile, DevSecOps automation, quality engineering, automated testing, architectural patterns, and more to ensure you have the right pieces in place early on in the process. (So many enterprises struggle with the foundations that Nate has actually started partnering with in-house teams to make massive improvements in days and weeks, instead of months and years!)
Book availability
There’s still so much more to discuss about creating a frictionless enterprise, so tune in to the podcast to learn more. When you’re finished, grab Frictionless Enterprise here to get good at change and start building perpetual momentum at your company today.
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