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The human cloud – Discover how to harness the open talent ecosystem

Catalyst Podcast
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<Read time>
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Aug 21, 2024
We need diversity of thought in the world to face the new challenges. – Tim Berners-Lee

Diversity isn't just a buzzword – it's a major strategic advantage, especially when you apply it to sourcing talent. Tapping into a wide array can mean the difference between innovation and stagnation. 

This week on Catalyst, Wellmark Blue Cross and Blue Shield Chief Experience Officer and CTO Paul Hlivko joins Clinton to go behind the scenes of his award-winning strategies. His secret weapon? Open talent. 

You might be surprised how, when, and in what use cases Paul decides to deploy “gig” talent to help his team accelerate digital delivery. 

Check out the highlights below, then dive into the full episode to discover the key ingredients for successful talent management in a modern enterprise.

All-In Talent Strategy

Diversity is divine! Make that your mantra. Embracing diverse talent sources on your internal and partner teams brings unique experiences, perspectives, and skill sets together — all leading to a more robust and innovative work environment. 

Crowdsourcing and Gig Talent

There’s huge potential in the gig-o-sphere. Leverage the flexibility, potential cost savings, and access to specialized skills that crowdsourcing and gig talent have to offer. 

Governing Open Talent

Teams are truly unified when everyone feels valued in the same way.  Welcome open talent into the fold by treating them as an essential part of the organization, rather than an experiment or a separate silo. 

Addressing Security and Risk

Yes, open talent leads to a regularly revolving door, which can increase your exposure to security risks. Be sure to apply the same security controls and risk measures used for other talent sources to open talent.

Challenges in Adoption

Integrating challenge-oriented work from open talent with the structured processes of an enterprise will require significant modifications. Be flexible!

Resilience and Adaptability

Talent disruptions, like a global pandemic for instance, are inevitable. During these events, open talent from diverse geographies offer a resilient, alternative workforce that can continue to contribute despite disruptions.

As always, don’t forget to subscribe to Catalyst wherever you get your podcasts! We drop a new episode every Tuesday, and each one is jam-packed with catalysts for digital experiences that move millions.

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https://rss.art19.com/episodes/140dd1a0-2bf2-4b3e-9036-ff3b6454f024.mp3
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Episode hosts and guests
Clinton Bonner
Former VP, Marketing
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Launch by NTT DATA
Paul Hlivko
Chief Experience Officer & CTO
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Wellmark Blue Cross & Blue Shield
Written by 
Catalyst Podcast

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Episode transcript
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