Change agent: On having the courage to take risks

This week on Catalyst, Tammy is joined by Kevin Doyle, the Chief Digital Officer at Ecolab. With a career spanning companies like Visteon, Lear, and Delphi, Kevin shares what motivates him as a leader and how he gains the courage to take risks. They also dive into what excites them about design thinking, and Kevin shares his approach to digital innovation in the age of AI.

Highlights from the episode include:

• The importance of data and analytics in shaping decisions. Kevin shares a story of Ecolab using analytics while quickly iterating through prototypes to get customers excited and drive innovation throughout the organization.
• The role of AI in enhancing human expertise, such as a sales rep using generative AI to plan plant visits and access solutions from a knowledge management database.  
• Digital transformation and leadership require a more collaborative approach than ever. Kevin shares how to get a cross functional team to think differently about solving problems and creating customer value.

Check out the full episode to learn more about empowering teams, staying adaptable, and maintaining a willingness to take risks through digital transformation.

Please note that the views expressed in this episode may not necessarily be those of NTT DATA.

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