The data tells the story — public sector digital experiences aren’t just lagging behind the private sector; constituents aren’t even giving them a passing grade.
Only 47% of citizens are satisfied with online government services, and despite significant investments in digital infrastructure, only 23% of public sector organizations believe they provide a satisfactory constituent experience. How can the public sector close these gaps?
The answer lies in our ebook, Empowering communities: Public sector’s path to innovative constituent experiences. Download your copy to learn how to overcome the most common digital challenges and explore areas that are ripe for improvement.
The answer lies in our ebook, Empowering communities: Public sector’s path to innovative constituent experiences. Download your copy to learn how to overcome the most common digital challenges and explore areas that are ripe for improvement.